You have come to this guide to learn how to close Amazon Pay Later account permanently, right? Well, you are on the right guide. This article will help you close your Amazon Pay Later account.
Maybe you want to close your Amazon Pay Later account because you think it will affect your credit score. But you have no idea about how to close Amazon Pay Later. So, read this entire article to learn the step-by-step process to close your Amazon Pay Later account.
Learn How to Close Amazon Pay Later
If you have an Amazon Pay Later account that you don’t want to use anymore, then it is better to deactivate it. Because it may hurt your credit score if you do not use it and pay the dues on time.
Contacting Amazon customer support is the only way to close your Amazon Pay Later. You can reach out to Amazon customer care through their 24/7 live chat support and phone support.
When you connect with a customer support executive, let the executive know why you wanna close your account. If it is possible, the executive will help you close your account. But what happens if customer support doesn’t close your account?
Well, there’s another method if Amazon customer support doesn’t respond to your pay-later account closure request. Here we are going to explore all these methods, so let’s see how to close Amazon Pay Later.
Method 1: Chat Live with an Agent
Amazon provides a live chat facility that you can use to chat with an agent and close the pay later service. So, let’s see how to close Amazon Pay Later by chatting live with an agent.
Step 1: Open the Amazon app on your device.
Step 2: Tap on the search bar and search for Customer Support.
Step 3: Click on the Contact Amazon tab.
Step 4: Tap on the Chat with Us button located at the bottom of the page.
Step 5: Then the chat will begin showing your recent orders. Choose No, something else.
Step 6: Write I want to chat with an agent and click on the send button.
After that, a customer support executive will connect with you to solve your issues. Describe your issues and request to permanently close your Amazon Pay Later service. Provide your account information if the executive asks for it.
Method 2: Request Account Closure On Call
Dial 1800-1200-9009 on your phone to talk with an Amazon customer care executive. Let the executive know that you want to close your Amazon Pay Later account permanently and the reason behind it.
The executive may ask you for your account details to process the request. Please provide the required information as asked by the customer care executive.
After that, your account closure request will be processed. Within a few days, your Amazon Pay Later account will be deactivated.
Method 3: Contact RBI Ombudsman
Now you know how to close Amazon Pay Later by contacting its customer support. But if your Amazon Pay Later service is not closed even after contacting its customer support then you should contact the RBI Ombudsman for Grievance Redressal.
What Should You Do Before Closing Your Amazon Pay Later?
If you really have decided to deactivate your Amazon Pay Later service, then you first need to keep something in mind before deactivating it.
Here are the points that you should follow before deactivating your Amazon Pay Later.
1. Clear Pending Bills: Before requesting account closure, make sure that you have paid all the remaining bills. If you don’t clear any pending bills then your request for account closure will not be processed.
2. Check for Any Pending Orders: Review your recent Amazon orders and make sure that all the products you have purchased using Amazon Pay Later have been delivered or resolved.
3. Update Payment Option: If you have set up any recurring payments, subscriptions, or auto-renewals using Amazon Pay Later then switch those to another payment method.
4. Redeem Any Remaining Rewards: If you have any pending rewards or cashback on your Amazon Pay Later account then you should redeem them before closing the service.
If you follow these steps carefully before closing your Amazon Pay Later account then you won’t face any issues during account closure.
Does Amazon Pay Later Affect Credit Score?
Yes, Amazon Pay Later may impact your credit score. Because Amazon Pay Later is like a line of credit which is similar to a credit card or a personal loan.
To know whether Amazon Pay Later affects credit score or not, I have talked with an Amazon customer support executive. He said, “Yes, Amazon Pay Later can affect your credit scores because it is similar to a credit card.
Here’s the screenshot of the chat.
When you use Amazon Pay Later, your credit history is shared with the credit bureaus. If you make repayments timely and manage your account positively then it will help you increase your credit score.
And, if you don’t pay the dues on time, then it will affect your credit score negatively. So, make sure you have paid all the dues.
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Conclusion
Closing your Amazon Pay Later service is a straightforward process if you’ve read this article completely. Because this article tells you about the 3 methods of deactivating Amazon Pay Later account permanently.
All these methods are effective and proven. But remember, if your Amazon Pay Later is not closed even after contacting its customer support, then you should reach out to RBI Ombudsman for Grievance Redressal.
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FAQs
Q. Is Amazon Pay Later safe?
Yes, Amazon Pay Later is safe. It keeps your personal information secure.
Q. Is Amazon Pay Later interest-free?
Yes, Amazon Pay Later is interest-free when you buy a product now and pay for it next month. But, if you choose to pay in instalments for 3 to 12 months, there may be some interest costs involved.
Q. Is Amazon Pay Later a credit card?
No, Amazon Pay Later is not a credit card. It is a Buy Now Pay Later (BNPL) service offered by Amazon in collaboration with Capital Float and IDFC First Bank.
Q. Can we close Amazon Pay Later?
Yes, we can close the Amazon Pay Later service. If you are thinking “How can I close my Amazon Pay Later account” then read the above article carefully.
Q. Why is my Amazon Pay Later not working?
There can be various reasons why your Amazon Pay Later is not working, such as technical issues, eligibility criteria, or insufficient funds.