How to Unblock Simpl Pay Later Account (2 Methods)

Has your Simpl Pay Later been blocked? Don’t worry, here you will learn how to unblock Simpl Pay Later account. After reading this article, you can thank Google Search for showing you the right article.

Basically, Simpl Pay Later is a credit service that offers a credit limit for making transactions. But, Simpl may disable your account if you make any suspicious transaction with your Simpl account.

Not only yours, my Simpl Pay Later account was also blocked. But thankfully I found out the reason, so I could unblock it. Therefore I recommend you to first find out the reason why it has been blocked.

If you get to know why Simpl has blocked your account, then you’ll be able to unblock it. Anyway, here I have explained why your Simpl Pay Later has been blocked and how you can unblock it.

So, read this article from start to finish.

Why Simpl Has Blocked Your Account

There are various reasons why your Simpl account might get blocked, but you can unblock it. But there are some other reasons also due to which Simpl may permanently unblock your account.

Such as, if you do any suspicious transaction with your Simpl Pay Later balance and your account gets blocked, in that case, Simpl may not unblock your account.

Anyway, let’s know the possible reasons why your Simpl account has been blocked.

  1. You have pending dues.
  2. You have a bad credit score.
  3. You’re not using Simpl for a long time.
  4. You made any unusual or suspicious transaction.
  5. Now, you do not meet its eligibility criteria.
  6. You’ve requested to disable your account.

These are the common reasons why Simpl may block or disable your account. Now, let’s know how to unblock Simpl Pay Later account.

How to Unblock Simpl Pay Later Account

Unfortunately, you’ll not get the option to unblock your account anywhere in the Simpl app. Because you cannot unblock your Simpl Pay Later directly from the app, then how to unblock it?

Reaching out to Simpl Customer Support is the only way to unblock or reactivate your Simpl account. You can reach out to Simpl Customer Support through email and chat support available on their app.

Well, here I have explained the ways through which you can contact Simpl. So, let’s know how to unblock Simpl Pay Later by contacting its customer support.

Note – Before requesting to unblock your account, make sure that you don’t have any pending dues. If you don’t settle your bills, Simpl will not unblock your account.

1. Through Chat Support

First, you can go with the chat support available in the Simpl app. Although it is an AI chat bot, still it can help you unblock your account. Follow the steps given below –

Step 1: Open the Simpl app on your mobile and make sure that you are logged into your account.

Step 2: Tap on the More option located at the bottom-right corner of the homepage.

how to unblock Simpl Pay Later
Tap on More

Step 3: Tap on the Chat with us option. Then a chat inbox will open up on your mobile screen.

how to unblock Simpl Pay Later
Tap on Chat with us

Step 4: Under the Type your message section, write Unblock My Simpl Pay Later.

how to unblock Simpl Pay Later
Write your message

Step 5: After that, your request will be processed successfully. Within 24 hours, your Simpl account will be unblocked if they find that your account meets their terms and conditions.

2. Through Email Support

Not getting expected response from the chat bot? Okay, then let’s see how to unblock Simpl pay later by writing an email to its customer support. Here’s the screenshot of the email –

unblock simpl account
Write an email like this

Follow these steps –

  • Open Gmail on your phone or computer.
  • Tap on the Compose button.
  • Under the To section, write
  • Write – Request to Unblock My Simpl Pay Later as the subject of the email.
  • Under the compose email section, write concisely that you want to unblock your account. Also provide some details, like your name and mobile number.
  • Finally, tap on the Send button.


Simpl checks every user’s account and transactions. If they find that your transactions do not meet their terms and conditions, they will block your account. However, you can unblock your Simpl Pay Later.

And, contacting Simpl customer support is the only way to unblock your Simpl Pay Later. In this article, I have mentioned the ways to contact Simpl. So, if you’ve read this article, then you have learned how to unblock Simpl Pay Later.

Frequently Asked Questions

Q. Does Simpl report to CIBIL?

Obviously, if you don’t pay your Simpl Pay Later bills on time, then it will report your credit history to CIBIL. Due to that, your credit score will be affected negatively. Moreover, your credit score can also be improved if you pay your Simpl bills on time.

Q. Why is my Simpl account blocked?

There can be various reasons why your Simpl account is blocked. Maybe you make late repayments or your credit history is very poor. But most Simpl accounts get blocked due to late or non-repayments.

Q. What if Simpl doesn’t unblock your account?

Simpl does not unblock or reactivate a user’s account if it has been suspended permanently. So, if Simpl does not unblock your account, then close your Simpl Pay Later and you can go with other BNPL apps.

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